Management Company Services

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What we do

We recognise that increasingly local authorities are not adopting estate open spaces and infrastructure. We are therefore able to offer developers a comprehensive and innovative management solution.

Many local authorities no longer accept responsibility for the management and maintenance of the communal open spaces and facilities of a new estate. We recognise the potential reputational impact for developers and our service provides a comprehensive and trusted professional solution that protects your reputation by providing excellent customer service, transparency and accountability.

Our package includes:

  • Establishing an estate management company for the development (if required);
  • Maintenance and frequency advice;
  • Service charge calculation, billing and collection. Debt collection as required.
  • Resident welcome pack, explaining our services and the standards residents can expect, including frequently asked questions;
  • Regular liaison with the sales team during build phase;
  • Annual meeting with residents and key stakeholders;
  • Annual service charge statement – setting out standards, performance and related accounts;
  • Comprehensive customer service package via our award-winning partners;
  • Rushcliffe Borough Council Customer Services;
  • Website – Customer comments and report a problem. Customer tracking of the reported issue.
  • Weekly site inspection audits;
  • Appropriate insurances;
  • Management of our partner maintenance contractors, scheduling and procurement of services where required; and
  • Liaison with the appropriate local authorities.

Click here to view the Association of Residential Managing Agents Ltd guide